Frequently Asked Questions
Welcome to the new online home of the American Topical Association. This new website offers members, prospective members and casual collectors a new online resource for Association information, membership management, topical collecting conversations, online purchases and much more.
This new site takes advantage of many modern enhancements in technology and is also linked securely to the ATA membership management system. This enables the ATA to merge the two previous websites into a single site that is easy to use AND easy to expand and maintain. But that also means that many things will function differently. We appreciate your patience in adjusting to the new site and we look forward to rolling out new features in the coming months.
Some of the key features of the new site include:
START HERE: Setting Your Password
click here for details on how to set your password
Since this is a totally new website, logins for the site have been created anew as well. The email address that we have on file for you will be your new username and you will use the procedure below to set your password.
Please read through this procedure before beginning the process:
If we do not have an email on file for you, you will need to call the office to provide an email address for your membership.
click here for details on how to log in
Many of the resources of the new ATA website are available without being logged in. However, members will want to log in to shop and when accessing Topical Time. Also, there are plans for future additions that will require members to log in for access.
Before you can log in, you will need request your new login using the SETTING YOUR PASSWORD procedure documented on this page. Essentially this process is your way to set a password of your choosing. Please note that you will not be able to login until you have gone through that procedure.
After setting your password, you can log into the site using the procedure below. Please note, you can log in from ANY page in the site by clicking the LOG IN button that appears near the top left of every page in the website.
Whenever you are on the ATA website, you can see if you are logged in by looking at the top right corner of any page. If you see your name, a CHANGE PASSWORD link and the LOG OUT link, you are currently logged in. If you see the LOG IN button, you are NOT logged into the site.
How to Search the Site
click here for information on using the site search tool
The new website includes a powerful search function. This tool will enable you to find resources even if you don't immediately know where to look on the new site. The search function is available from nearly every web page in the site. The following procedure should acquaint you with the basics of the function.
Updating your Profile
click here to learn about editing your profile
Members can now update their profile online. This will enable you to keep your your mailing address current, add new topical interests, and much more. Because the membership profile is so extensive, the procedure below will cover only how to access and edit your profile.
Please note, certain fields in your profile are mandatory and must contain valid entries. If you delete information from mandatory files in your profile, you will not be able to save your profile updates until these fields have been corrected. Please ensure that address changes are complete and accurate so that we are able to reach you via mail, especially if you receive a printed copy of Topical Time.
In order to access your profile, you will need to be able to log into the site. Please see the process documented above for instructions on how to log in.
By default, all members' profile information is set to fully private. No one can see any detail about you. You can change privacy settings in your profile, but please be aware that these settings can make your information available to members and/or any visitor to the website.
Ordering from the ATA Online Store
click here to learn about online ordering
The new incorporates a simple online store. This system is very simple compared to the complex and powerful stores that retailers and for-profit businesses use. Consequently, some of the advanced features to which savvy online shoppers are accustomed may not be available in the ATA Web Store. However, the site is secure and offers some advantages not available even in Amazon.com - like offline payments.
You will receive an email confirmation of your order and another email when the orders has been fulfilled/shipped.
Viewing Topical Time on the Site
click here for details on how to access Topical Time on the website
Access to Topical Time, the bi-monthly journal of the ATA, is a benefit of membership. If you are a prospective member, we encourage you to preview Topical Time with this sample online issue. Access to the current issue and back issues to 2013 is restricted to current members. If you are an ATA member and would like to access Topical Time, please follow the procedure below to acquaint yourself with accessing the online journal.
Thank you for consulting this help and how-to page. As we encountered more questions from site visitors, we will expand the subjects on this page. If you encounter an issue on the new site, please feel free to submit our Support Request form and someone will get back to you as quickly as possible.